Last updated: 5 November 2026
Who we are
Legal operator clarification — 5 November 2026: North West Garage Services Limited (company number 14823727), trading as North West Garage Services, operates this website. Its registered office is Balcarres House, 134-136 Balcarres Road, Leyland, PR25 3ED. The service and privacy correspondence address remains North Star Court, Eden Street, Leyland, PR25 2FR, using the contact details below.
North West Garage Services is responsible for personal information collected through this website and when you contact us about our garage services. Contact us at North Star Court, Eden Street, Leyland, PR25 2FR, by email at nwgarageservices@outlook.com or on 01772 802001.
Information we collect
When you contact us, we receive the information you provide, including your name, company (if supplied), telephone number, email address, subject and message. You may also provide vehicle details, registration numbers, booking information and information about work your vehicle needs. Please do not include sensitive personal information in the website enquiry form.
Our website and hosting services may process technical information such as IP addresses, browser and device details, requested pages and security logs. Our consent tool records your cookie preferences.
How and why we use your information
- To answer enquiries, provide estimates and arrange or carry out requested services: taking steps at your request before a contract, or performing our contract with you.
- To manage correspondence, customer service and the security and operation of our website: our legitimate interests in running and protecting our business, balanced against your rights.
- To keep records required by tax, accounting or other applicable law: compliance with legal obligations.
- To enable optional cookies and third-party content where consent is required: your consent. You can withdraw this through the cookie controls at any time.
Who receives information
Information is available to staff who need it to deal with your request. Service providers supporting our website, hosting and email delivery may process it on our behalf. The website uses WordPress and Elementor for its pages and enquiry form, and SMTP2GO for website email delivery. We may also disclose information where required by law or to professional advisers where necessary.
Google Maps and Google Fonts are third-party website services. The site also displays reviews through Trustindex. When third-party content loads, the provider may receive technical information such as your IP address and browser details. See our Cookie Policy for cookie controls and further information.
International processing
Some technology providers may process information outside the UK. Where we transfer personal information to a country without UK adequacy regulations, applicable data protection law requires appropriate safeguards, such as approved contractual protections, unless an exception applies. Contact us for information about safeguards relevant to your data.
How long information is kept
We retain enquiries for as long as needed to respond and manage related follow-up. If an enquiry becomes a booking or customer relationship, relevant information forms part of our service records. We keep those records for as long as needed for the service, applicable legal and accounting obligations, and the establishment or defence of legal claims. Retention depends on the record and circumstances; you can contact us for details about information relating to you. Cookie lifetimes and preference controls are described in our Cookie Policy.
Your rights
Depending on the circumstances, you can request access to your personal information, correction, erasure, restriction of processing or a portable copy. You can object to processing based on legitimate interests and withdraw consent where we rely on it. These rights are subject to legal conditions and exceptions. Contact us using the details above; we may need to verify your identity.
You can complain to the Information Commissioner’s Office (ICO) if you are unhappy with how we use your information. We would welcome the opportunity to address your concern first.
Cookies and changes to this policy
Read our Cookie Policy and use the website’s cookie preferences control to review or change your choices. We may update this policy when our website or practices change. The date above shows when it was last updated.